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Refund Policy and Terms & Conditions

UK orders only
This form is for UK orders only. If outside of the UK please contact our customer service team.
How to return
  • Enclose the Return Form from your original package
  • Package securely using the address on your Return Form
  • Use a tracked and insured delivery service
Receiving your refund
We aim to process your return within 14 days of receipt. For more information call 01924 423400 (Intl +44 1924 423 400). †Excludes personalised items.
Standard returns policy
Purchases from ghdhair.com are covered by our 21-day No Quibble returns policy, excluding personalised items. Return your product within 21 days of receiving it to receive a full refund. Exchanges are not available.
Bundle returns policy
All products from a bundle must be returned together for a refund within 21 days of receiving. Exchanges are not available.
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