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Warranty & Faulty Return

Warranty Policy and Terms & Conditions

Timeline
We always aim to process your return within 14 working days of receiving your product.
UK warranty only
This form is for UK warranty returns only. If outside of the UK please contact our customer service team.
How it works
ghd products are manufactured to the highest standards and tested rigorously. Complete the form to receive a returns form and postage label. Keep hold of proof of postage.
Important to note
  • Enclose the returns form - no boxes or accessories
  • Manufacturing faults receive a replacement product - ghd does not offer repairs
  • Limited-edition items replaced on a like-for-like basis
  • All replacement products include a UK 3-pin plug
WHY REGISTER?
Registering your ghd product takes just 2 minutes and unlocks:
Say hello to good hair days
Get expert styling tips and how-tos tailored to your ghd product so you can create salon-worthy styles from home.
Your ghd products, all in one place
Keep a secure record of ownership and enjoy hassle-free warranty returns.
Support that’s there when you need it
Enjoy faster help with your registered products, plus never miss out on important safety updates for complete peace of mind.